Customer Support

We're here to help you make the most of your ArtCraft experience

Direct Contact

Email Support

[email protected]

Response Time

Usually within 24 hours

Frequently Asked Questions

How to buy credits?

After logging in, click the "Buy Credits" button and select a suitable credit package to purchase.

What to do if image generation fails?

Please check your network connection. If the problem persists, contact customer service with detailed error information.

How to protect account security?

Use strong passwords, don't share login information with others, and regularly check account activity.

More questions?Email us directly

Service Status
AI Generation Service
Operational
Payment System
Operational
User Authentication
Operational

You can also check our policy documents